PowerSeraya Sustainability Report

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CEO's Message
Scope of Sustainability Report
Organisational Profile
Economic Performance
- Introduction
- 4.1 Revenue Streams
- 4.2 Financial Performance
- 4.3 Financial Assistance from Government and Community Investments
- 4.4 Proportion of Local Spending and Contributions to the Local Economy
- 4.5 Development and Impact of Infrastructure Investment for Public Benefit
- 4.6 Making Contributions Towards Employees' Social Security
Corporate Governance and Stakeholder Engagement
Climate Change and Us
- 6.1 The Undeniable Association with Carbon
- 6.2 Indirect Sources of Carbon Dioxide Emissions
- 6.3 Carbon Dioxide Emissions at Source, Production and End-Use
- 6.4 Taking Carbon Risks into Consideration
- 6.5 Investments in Sustainable Development
Environmental Performance
- Introduction
- 7.1 Operations
  - 7.1.i ISO14001 and EMS
  - 7.1.ii Identification Process for Environmental Aspects
  - 7.1.iii Organisational Responsibility
  - 7.1.iv Fuel Consumption
  - 7.1.v Indirect Energy Consumption
  - 7.1.vi Emissions
  - 7.1.vii Water
  - 7.1.viii Wastes and Disposal
  - 7.1.viv Volume of Significant Oil Spills
  - 7.1.x Materials Used by Weight or Volume
  - 7.1.xi Recycled Input Materials
  - 7.1.xii Compliance with Local Laws and Regulations
  - 7.1.xiii Biodiversity
- 7.2 Workplace
  - 7.2.i Office Resource Consumption
  - 7.2.ii Greening IT Infrastructure
  - 7.2.iii Internal Environmental Programmes
The Environment and The Community
Social Performance - Promoting a Safe, Healthy and Nurturing Environment
- Introduction
- 9.1 Workplace Safety & Health
- 9.2 Staff Welfare
  - 9.2.i Healthcare and Healthy Lifestyle
  - 9.2.ii Nurturing Human Capital
  - 9.2.iii Staff Strength and Employee Turnover
  - 9.2.iv Labour Practices & Basic Human Rights
- 9.3 Nurturing the Community
Social Performance - Product Responsibility
- Introduction
- 10.1 Customer Satisfaction
- 10.2 Reduce Customer's Exposure to Price Volatility
- 10.3 Helping Customers Conserve Energy
- 10.4 Responsible Marketing and Advertising
- 10.5 Our Role in An Efficient and Competitive Electricity Market
GRI Content Index
Third Party Assurance

Staff Welfare

There is emphasis in nurturing our human capital which includes not only training, but also creating the conditions for our employees to achieve a work-life balance either through our workplace policies or recreational activities that promote family life.

PowerSeraya believes in having a healthy work-life balance as part of the strategy of keeping staff productive, motivated, engaged and loyal. We achieve this through pro-family policies and practices, and the initiatives of the Vibrancy@Seraya Club - a group of employee volunteers who organise activities that promote workplace health and family life. We also nurture human capital by giving our employees opportunities to receive training so they can enhance their competencies, skills and personal development.

Pro-Family Practices
Over the years, PowerSeraya has developed pro-family policies to cater to the demands of working parents who need to juggle work and family commitments. Some of these include flexi-work arrangements for staff upon request and the flexible/staggered start-time which was introduced recently in April 2010.

Other pro-family practices, which are compliance-driven, include the extended maternity and childcare leave. In addition to this, the company also provides childcare sick leave for female employees and paternity leave for male employees, both of which are over and above what is stipulated in the Singapore Employment Act.

To encourage staff to have a healthy family life, the Vibrancy@Seraya Club organises recreational activities for employees and their family members to participate. We also have a Flexible Benefits Plan which gives employees a fixed sum per year to cover expenses on insurance, dental, holiday and children's education. The company also holds corporate memberships to the Singapore Zoological Gardens, Singapore Science Centre and Sentosa Island so that our staff can have family outings at these popular attractions.