• Home
• CEO's Message
• Scope of Sustainability Report
  • Introduction
  • 2.1 Report Compilation,       Boundary and Application       Level
  • 2.2 Defining the Report Content
• Organisational Profile
  • Introduction
  • 3.1 Strategic Profile
  • 3.2 Operational Structure
  • 3.3 Corporate Achievements
• Economic Performance
  • Introduction
  • 4.1 Revenue Streams
  • 4.2 Financial Performance
  • 4.3 Financial Assistance from       Government and Community       Investments
  • 4.4 Proportion of Local        Spending and Contributions        to the Local Economy
  • 4.5 Development and Impact of        Infrastructure Investment for        Public Benefit
  • 4.6 Making Contributions       Towards Employees' Social       Security
• Corporate Governance and Stakeholder Engagement
  • Introduction
  • 5.1 Governance Q&A
  • 5.2 Risk Management
    • 5.2.i Crisis
    • 5.2.ii Fraud
  • 5.3 Stakeholders
    • 5.3.i Stakeholder          Engagement
    • 5.3ii External Commitments
• Climate Change and Us
  • 6.1 The Undeniable Association        with Carbon
  • 6.2 Indirect Sources of Carbon        Dioxide Emissions
  • 6.3 Carbon Dioxide Emissions        at Source, Production and        End-Use
  • 6.4 Taking Carbon Risks into        Consideration
  • 6.5 Investments in Sustainable       Development
• Environmental Performance
  • Introduction
  • 7.1 Operations
    • 7.1.i ISO14001 and EMS
    • 7.1.ii Identification Process for           Environmental Aspects
    • 7.1.iii Organisational            Responsibility
    • 7.1.iv Fuel Consumption
    • 7.1.v Indirect Energy          Consumption
    • 7.1.vi Emissions
    • 7.1.vii Water
    • 7.1.viii Wastes and Disposal
    • 7.1.viv Volume of Significant            Oil Spills
    • 7.1.x Materials Used by            Weight or Volume
    • 7.1.xi Recycled Input Materials
    • 7.1.xii Compliance with Local            Laws and Regulations
    • 7.1.xiii Biodiversity
  • 7.2 Workplace
    • 7.2.i Office Resource          Consumption
    • 7.2.ii Greening IT           Infrastructure
    • 7.2.iii Internal Environmental            Programmes
• The Environment and The Community
  • Introduction
  • 8.1 Environmental Investments
  • 8.2 Social Investments
• Social Performance - Promoting a Safe, Healthy and Nurturing Environment
  • Introduction
  • 9.1 Workplace Safety & Health
    • 9.1.i Our Safety Record
    • 9.1.ii Workplace Safety           Programmes
    • 9.1.iii Safety Culture Survey
    • 9.1.iv Occupational Health
  • 9.2 Staff Welfare
    • 9.2.i Healthcare and Healthy          Lifestyle
    • 9.2.ii Nurturing Human           Capital
    • 9.2.iii Staff Strength and            Employee Turnover
    • 9.2.iv Labour Practices &            Basic Human Rights
  • 9.3 Nurturing the Community
• Social Performance - Product Responsibility
  • Introduction
  • 10.1 Customer Satisfaction
  • 10.2 Reduce Customer's          Exposure to Price Volatility
  • 10.3 Helping Customers          Conserve Energy
  • 10.4 Responsible Marketing          and Advertising
  • 10.5 Our Role in An Efficient and          Competitive Electricity          Market
• GRI Content Index
• Third Party Assurance