PowerSeraya Sustainability Report

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CEO's Message
Scope of Sustainability Report
Organisational Profile
Economic Performance
- Introduction
- 4.1 Revenue Streams
- 4.2 Financial Performance
- 4.3 Financial Assistance from Government and Community Investments
- 4.4 Proportion of Local Spending and Contributions to the Local Economy
- 4.5 Development and Impact of Infrastructure Investment for Public Benefit
- 4.6 Making Contributions Towards Employees' Social Security
Corporate Governance and Stakeholder Engagement
Climate Change and Us
- 6.1 The Undeniable Association with Carbon
- 6.2 Indirect Sources of Carbon Dioxide Emissions
- 6.3 Carbon Dioxide Emissions at Source, Production and End-Use
- 6.4 Taking Carbon Risks into Consideration
- 6.5 Investments in Sustainable Development
Environmental Performance
- Introduction
- 7.1 Operations
  - 7.1.i ISO14001 and EMS
  - 7.1.ii Identification Process for Environmental Aspects
  - 7.1.iii Organisational Responsibility
  - 7.1.iv Fuel Consumption
  - 7.1.v Indirect Energy Consumption
  - 7.1.vi Emissions
  - 7.1.vii Water
  - 7.1.viii Wastes and Disposal
  - 7.1.viv Volume of Significant Oil Spills
  - 7.1.x Materials Used by Weight or Volume
  - 7.1.xi Recycled Input Materials
  - 7.1.xii Compliance with Local Laws and Regulations
  - 7.1.xiii Biodiversity
- 7.2 Workplace
  - 7.2.i Office Resource Consumption
  - 7.2.ii Greening IT Infrastructure
  - 7.2.iii Internal Environmental Programmes
The Environment and The Community
Social Performance - Promoting a Safe, Healthy and Nurturing Environment
- Introduction
- 9.1 Workplace Safety & Health
- 9.2 Staff Welfare
  - 9.2.i Healthcare and Healthy Lifestyle
  - 9.2.ii Nurturing Human Capital
  - 9.2.iii Staff Strength and Employee Turnover
  - 9.2.iv Labour Practices & Basic Human Rights
- 9.3 Nurturing the Community
Social Performance - Product Responsibility
- Introduction
- 10.1 Customer Satisfaction
- 10.2 Reduce Customer's Exposure to Price Volatility
- 10.3 Helping Customers Conserve Energy
- 10.4 Responsible Marketing and Advertising
- 10.5 Our Role in An Efficient and Competitive Electricity Market
GRI Content Index
Third Party Assurance

Economic Performance

The Company's vision is to be a Leading Integrated Energy Company – increasing existing revenue streams while developing new ones for the long-term sustainable growth of the company

Though the company increased its FY 08/09 revenue compared to the previous year, the company encountered significant challenges to operating costs which resulted in lower earnings. The onset of the global financial crisis since Q4 2008 resulted in higher fuel costs and the provision for fuel inventory at lower costs, which increased the company's overall costs. The good performance by PetroSeraya, the oil trading arm of PowerSeraya, doubled their earnings from the previous year and contributed significantly to overall earnings of the company. Concurrently, the prudent risk management of the company helped to limit the company's exposure to oil price volatility as well as credit risks that arose from the global financial crisis. These factors helped to stretch the earnings of the company during these challenging times.

As the company continues on its path to be a leading integrated energy company, it aims to increase existing revenue streams and develop new ones for the long-term sustainable growth of the company. The continued economic success of the company is vital not only for the survival of the company. It translates to job creation for employees that can in turn deliver positive impact to people's livelihoods and society. It also enables us to continue investing in sustainable development initiatives that would deliver environmental and social benefits for the community now and into the future.