PowerSeraya Sustainability Report

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CEO's Message
Scope of Sustainability Report
Organisational Profile
Economic Performance
- Introduction
- 4.1 Revenue Streams
- 4.2 Financial Performance
- 4.3 Financial Assistance from Government and Community Investments
- 4.4 Proportion of Local Spending and Contributions to the Local Economy
- 4.5 Development and Impact of Infrastructure Investment for Public Benefit
- 4.6 Making Contributions Towards Employees' Social Security
Corporate Governance and Stakeholder Engagement
Climate Change and Us
- 6.1 The Undeniable Association with Carbon
- 6.2 Indirect Sources of Carbon Dioxide Emissions
- 6.3 Carbon Dioxide Emissions at Source, Production and End-Use
- 6.4 Taking Carbon Risks into Consideration
- 6.5 Investments in Sustainable Development
Environmental Performance
- Introduction
- 7.1 Operations
  - 7.1.i ISO14001 and EMS
  - 7.1.ii Identification Process for Environmental Aspects
  - 7.1.iii Organisational Responsibility
  - 7.1.iv Fuel Consumption
  - 7.1.v Indirect Energy Consumption
  - 7.1.vi Emissions
  - 7.1.vii Water
  - 7.1.viii Wastes and Disposal
  - 7.1.viv Volume of Significant Oil Spills
  - 7.1.x Materials Used by Weight or Volume
  - 7.1.xi Recycled Input Materials
  - 7.1.xii Compliance with Local Laws and Regulations
  - 7.1.xiii Biodiversity
- 7.2 Workplace
  - 7.2.i Office Resource Consumption
  - 7.2.ii Greening IT Infrastructure
  - 7.2.iii Internal Environmental Programmes
The Environment and The Community
Social Performance - Promoting a Safe, Healthy and Nurturing Environment
- Introduction
- 9.1 Workplace Safety & Health
- 9.2 Staff Welfare
  - 9.2.i Healthcare and Healthy Lifestyle
  - 9.2.ii Nurturing Human Capital
  - 9.2.iii Staff Strength and Employee Turnover
  - 9.2.iv Labour Practices & Basic Human Rights
- 9.3 Nurturing the Community
Social Performance - Product Responsibility
- Introduction
- 10.1 Customer Satisfaction
- 10.2 Reduce Customer's Exposure to Price Volatility
- 10.3 Helping Customers Conserve Energy
- 10.4 Responsible Marketing and Advertising
- 10.5 Our Role in An Efficient and Competitive Electricity Market
GRI Content Index
Third Party Assurance

Scope of the Sustainability Report

A company's performance is governed not only by its economic achievements, but also its environmental and social activities to give a balanced view.

This is PowerSeraya's second sustainability report. In terms of report profile, we have increased its content to include an additional financial year's worth of data and analysis. In doing so, our company fulfills its commitment to the yearly reporting cycle.

The company underwent a restructuring exercise in March 2009 which arose from the divestment of the company from Temasek Holdings Private Limited to its current parent company, YTL Power International Berhad. This has added both depth and breadth to the scope of the sustainability report that included more human issues to reflect the company's continued focus on building people capabilities as well as nurturing human relations within the company. This is evident in the inclusion of more indicators in the Labour category.

Compared to the previous sustainability report, the reporting period of this report has been increased by one year to cover a three-year period from FY06/07 (April 2006 to March 2007) to FY 08/09 (April 2008 to March 2009) unless otherwise indicated. That said, we have also included report content beyond the above-mentioned three-year period. For example, we have included report content to include the restructuring exercise of our largest business group (e.g. the Utilities Group) which was implemented in the June to September 2009 period.